Where can New Yorkers get help enrolling in health insurance?
New York City residents can get free, in-person help applying for health insurance through the state marketplace and city-run enrollment assistance programs. Assistance covers marketplace plans, Medicaid and the Essential Plan, depending on eligibility.
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How it works
A resident can schedule an appointment with a certified navigator or enrollment assister, who reviews income and household information to identify eligible programs and helps complete the application. Enrollment periods and required documents differ by program, and some enrollment is available year-round for lower-income applicants.
Commonly mixed up with
Insurance enrollment help is sometimes assumed to require payment. Certified navigator and assister services in New York City are provided free of charge.
Where can New Yorkers get help enrolling in health insurance?
| Knowledge, New York | Big city topics |
|---|---|
| Short answer | New York City residents can get free, in-person help applying for health insurance through the state marketplace and city-run enrollment assistance programs. Assistance covers marketplace plans, Medicaid and the Essential Plan, depending on eligibility. |
| How it works | A resident can schedule an appointment with a certified navigator or enrollment assister, who reviews income and household information to identify eligible programs and helps complete the application. Enrollment periods and required documents differ by program, and some enrollment is available year-round for lower-income applicants. |
| Commonly mixed up with | Insurance enrollment help is sometimes assumed to require payment. Certified navigator and assister services in New York City are provided free of charge. |
| Last reviewed | 2026-08-08 |
Short questions
- Is enrollment assistance free?
- Yes, certified navigators and assisters provide free help applying for coverage.
- Can I enroll in Medicaid any time of year?
- Medicaid enrollment in New York is generally available year-round for eligible applicants.
- What documents are needed?
- Income and household documentation are typically required to determine eligibility.
- Is help available in languages other than English?
- Many enrollment assistance programs offer help in multiple languages.
- Where is current guidance published?
- NYC Health and the New York State of Health marketplace publish enrollment assistance information.
Sources
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