Article 9 — Right to care
Air passenger rights, Regulation (EC) No 261/2004
What does Regulation 261/2004 Article 9 say?
Short answer, straight from the official text
1. Where reference is made to this Article, passengers shall be offered free of charge: (a) meals and refreshments in a reasonable relation to the waiting time; (b) hotel accommodation in cases - where a stay of one or more nights becomes necessary, or - where a stay additional to that intended by the passenger becomes …
Source: Air passenger rights, Regulation (EC) No 261/2004, read 2026-10-14.
| In the act | EU 261/2004 |
| CELEX | 32004R0261 |
| Read on | 2026-10-14 |
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
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1. Where reference is made to this Article, passengers shall be offered free of charge:
(a) meals and refreshments in a reasonable relation to the waiting time;
(b) hotel accommodation in cases
- where a stay of one or more nights becomes necessary, or
- where a stay additional to that intended by the passenger becomes necessary;
(c) transport between the airport and place of accommodation (hotel or other).
2. In addition, passengers shall be offered free of charge two telephone calls, telex or fax messages, or e-mails.
3. In applying this Article, the operating air carrier shall pay particular attention to the needs of persons with reduced mobility and any persons accompanying them, as well as to the needs of unaccompanied children.
The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.
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