Article 19 — Fees for the use of means of payment
Consumer Rights Directive, Directive 2011/83/EU
What does CRD Article 19 say?
Short answer, straight from the official text
Member States shall prohibit traders from charging consumers, in respect of the use of a given means of payment, fees that exceed the cost borne by the trader for the use of such means.
Source: Consumer Rights Directive, Directive 2011/83/EU, read 2026-10-13.
| In the act | EU 2011/83 |
| Chapter | IV · Other consumer rights |
| CELEX | 32011L0083 |
| Read on | 2026-10-13 |
Official text
Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.
Member States shall prohibit traders from charging consumers, in respect of the use of a given means of payment, fees that exceed the cost borne by the trader for the use of such means.
Other articles in this chapter
Who does this apply to
The register names five roles. Open a role to see the duties this act places on it, each row with its article and its source.
Does this apply to us?
- Do ai governance rules apply to an online marketplace?
- Do personal data rules apply to an online marketplace?
- Do cross-border data rules apply to an online marketplace?
- Do cybersecurity rules apply to an online marketplace?
- Do health data rules apply to an online marketplace?
- Do online platforms rules apply to an online marketplace?
All roles in the register · All questions by role
The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.
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