Article 86 — Representation

Digital Services Act, Regulation (EU) 2022/2065

What does DSA Article 86 say?

Short answer, straight from the official text

1. Without prejudice to Directive (EU) 2020/1828 or to any other type of representation under national law, recipients of intermediary services shall at least have the right to mandate a body, organisation or association to exercise the rights conferred by this Regulation on their behalf, provided the body, organisation or …

Source: Digital Services Act, Regulation (EU) 2022/2065, read 2026-08-14.

In the actEU 2022/2065
ChapterIV · Implementation, cooperation, penalties and enforcement
CELEX32022R2065
Read on2026-08-14

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

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1. Without prejudice to Directive (EU) 2020/1828 or to any other type of representation under national law, recipients of intermediary services shall at least have the right to mandate a body, organisation or association to exercise the rights conferred by this Regulation on their behalf, provided the body, organisation or association meets all of the following conditions:

(a) it operates on a not-for-profit basis;

(b) it has been properly constituted in accordance with the law of a Member State;

(c) its statutory objectives include a legitimate interest in ensuring that this Regulation is complied with.

2. Providers of online platforms shall take the necessary technical and organisational measures to ensure that complaints submitted by bodies, organisations or associations referred to in paragraph 1 of this Article on behalf of recipients of the service through the mechanisms referred to in Article 20(1) are processed and decided upon with priority and without undue delay.

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