What is the difference between a manufacturer's guarantee and the legal guarantee?
The legal guarantee comes from the law and binds the seller for at least two years. A commercial guarantee is a voluntary extra promise from the seller or maker, binding on the terms it states, and it never replaces or limits your legal rights.
The guarantee statement must say clearly that you keep the legal remedies against the seller free of charge. You can choose which one to use.
Directive (EU) 2019/771 (Sale of Goods Directive), Article 17 · European Commission and the national consumer authorities
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Machine-readable summaries for AI agents: /llms.txt and /llms-full.txt.