Article 23 — Enforcement

Consumer Rights Directive, Directive 2011/83/EU

What does CRD Article 23 say?

Short answer, straight from the official text

1. Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive. 2. The means referred to in paragraph 1 shall include provisions whereby one or more of the following bodies, as determined by national law, may take action under national law before the courts or before the competent …

Source: Consumer Rights Directive, Directive 2011/83/EU, read 2026-10-13.

Official text

Read from the EU Publications Office for this CELEX number. The wording stands as published; nothing here is rewritten or summarised.

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1. Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive.

2. The means referred to in paragraph 1 shall include provisions whereby one or more of the following bodies, as determined by national law, may take action under national law before the courts or before the competent administrative bodies to ensure that the national provisions transposing this Directive are applied:

(a) public bodies or their representatives;

(b) consumer organisations having a legitimate interest in protecting consumers;

(c) professional organisations having a legitimate interest in acting.

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Other articles in this chapter

• Article 24
• Article 25
• Article 26
• Article 27
• Article 28
• Article 29

The same rule in other acts

These articles carry the same official heading. The wording is not identical; read each text at its own source.

• P2B Article 15 — Enforcement
• UCPD Article 11 — Enforcement

Who does this apply to

The register names five roles. Open a role to see the duties this act places on it, each row with its article and its source.

• Online marketplace
• Seller in distance selling

Does this apply to us?

• Do ai governance rules apply to an online marketplace?
• Do personal data rules apply to an online marketplace?
• Do cross-border data rules apply to an online marketplace?
• Do cybersecurity rules apply to an online marketplace?
• Do health data rules apply to an online marketplace?
• Do online platforms rules apply to an online marketplace?

All roles in the register · All questions by role

The text is quoted from the official source and is not legal advice. A national court reads the language version that binds in its jurisdiction.

Back to the act · EU acts, read down to the national law

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