Artikkel 9 — Right of withdrawal
Forbrukerrettighetsdirektivet, direktiv 2011/83/EU
Hva sier CRD Artikkel 9?
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1. Save where the exceptions provided for in Article 16 apply, the consumer shall have a period of 14 days to withdraw from a distance or off-premises contract, without giving any reason, and without incurring any costs other than those provided for in Article 13(2) and Article 14. 2.
Kilde: Forbrukerrettighetsdirektivet, direktiv 2011/83/EU, lest 2026-10-13.
| I rettsakten | EU 2011/83 |
| Kapittel | III · Forbrukerinformasjon og angrerett ved fjernsalg og avtaler utenfor faste forretningslokaler |
| CELEX | 32011L0083 |
| Lest | 2026-10-13 |
Offisiell tekst
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1. Save where the exceptions provided for in Article 16 apply, the consumer shall have a period of 14 days to withdraw from a distance or off-premises contract, without giving any reason, and without incurring any costs other than those provided for in Article 13(2) and Article 14.
2. Without prejudice to Article 10, the withdrawal period referred to in paragraph 1 of this Article shall expire after 14 days from:
(a) in the case of service contracts, the day of the conclusion of the contract;
(b) in the case of sales contracts, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the goods or:
(i) in the case of multiple goods ordered by the consumer in one order and delivered separately, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last good;
(ii) in the case of delivery of a good consisting of multiple lots or pieces, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last lot or piece;
(iii) in the case of contracts for regular delivery of goods during defined period of time, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the first good;
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